Privacy Policy

We are committed to respecting the privacy of all users of the Is Sugar? website (Site).

We will not collect any information that individually identifies you, unless you specifically and knowingly provide it. If you choose to subscribe to our publications, limited personal information will be recorded (including your name and email address). If you decide you no longer wish to receive this information, you can choose to unsubscribe at any time.

The personal information you provide to us through this Website will only be used for the purposes of enabling us to:

  • Address your concern (if you have provided your email address).

In this privacy statement, “we” and “us” refer to CANEGROWERS (ABN xx xx) and Australian Sugar Milling Council (ABN 44 010 779 496), and “our” has a similar meaning.  We cover

  • Our commitment to privacy
  • Email spam & our privacy statement.

Our commitment to privacy

Your privacy is important to us.  To better protect your privacy we provide this notice explaining our information management practices.  This notice is also available on our home page and at every AUSTRALIAN SUGAR MILLING COUNCIL and CANEGROWERS office.

The information we collect

This notice applies to all information collected by AUSTRALIAN SUGAR MILLING COUNCIL and CANEGROWERS and stored in corporate databases. AUSTRALIAN SUGAR MILLING COUNCIL and CANEGROWERS maintain a database containing member and stakeholder information.  The database contains the following information:

  • Name
  • Address
  • Email Address
  • Phone Number, where provided
  • Organisation and
  • Role/Job title, where provided.

AUSTRALIAN SUGAR MILLING COUNCIL and CANEGROWERS maintain databases of corporate contacts and customers.  These databases contain the following information:

  • Name
  • Address
  • Email Address
  • Phone Number/s
  • Organisation
  • Job Title

How we use information

Corporate Contacts: We use the information you provide about yourself to complete engagement interactions and to assist us in contacting you in the future.  We do not share this information with outside parties except to the extent necessary to complete that interaction.

Our commitment to data quality

AUSTRALIAN SUGAR MILLING COUNCIL and CANEGROWERS take all reasonable steps to make sure that the information we collect and use is accurate, complete and up to date.  AUSTRALIAN SUGAR MILLING COUNCIL and CANEGROWERS have a policy of conducting regular data audits of our databases to ensure data quality.

Our commitment to data security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect and use.

How to access or correct your information

You can correct factual errors in your personally identifiable information by sending us a request that shows the error and provides the correct information.  To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to information or making corrections.

How to contact us

Should you have any questions about these privacy policies, please contact us at:


GPO Box 945

Brisbane   QLD   4001

T:   +617 3231 5000



 L6/100 Edward St, Brisbane City QLD 4000

07 3864 6444

Email SPAM & Privacy Statement

Any email message sent by AUSTRALIAN SUGAR MILLING COUNCIL and CANEGROWERS is intended only for the individual or entity named. If you are not the named addressee you should not copy, disseminate or distribute this e-mail and you should notify the sender immediately. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late, be incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission.

Any files transmitted with it are intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error you should not copy, disseminate or distribute any of the attachments, but notify the sender immediately and delete this e-mail from your system.

Computer viruses can be transmitted via email. The recipient should check the email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by their emails.

Although the company has taken reasonable precautions to ensure all emailsl and any attachments are virus free, the sender or senders company cannot accept responsibility for any loss or damage arising from the use of the email or attachments.

Any views or opinions expressed in emails are those of the author and not necessarily those of the AUSTRALIAN SUGAR MILLING COUNCIL.

Advertising disclaimer and Warranty

Advertisers and/or Advertising Agents upon and by lodging material with the Publisher for publication on the AUSTRALIAN SUGAR MILLING COUNCIL website or CANEGROWERSWEBSITE  in any other CANEGROWERS  OR AUSTRALIAN SUGAR MILLING COUNCIL publication, or authorising or approving the publication of any material INDEMNIFY the Publisher, its servants and agents against all liability claims or proceedings whatsoever arising from the publication and without limiting the generality of the foregoing to indemnify each of them in relation to defamation, slander of titles, breach of copyright, infringement of trademarks or names of publication titles, unfair competition or trade practices, royalties or violation of rights or privacy and WARRANT that the material complies with all relevant laws and regulations and that its publication will not give rise to any rights against or liabilities to the Publisher, its servants or agents and in particular that nothing therein is capable of a breach of Part V of the Trade Practices Act 1984.


Advertisers and/or Advertising Agents accept full responsibility for the contents of all advertisements and agree to indemnify the Publisher against all liability and claims for proceedings arising out of the publication of such advertisement. Provision of material or copy for publication constitutes acceptance by Advertisers and Advertising Agents of this condition.